FREE SHIPPING ON U.S. ORDERS OF $100 OR MORE  

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Shipping & Return Policy

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Any and all beauty products and tools, including faux eyelashes and beauty tools
Gift cards
Downloadable software products
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted
Any item not in its original condition, is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@tranitarenee.com.

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@tranitarenee.com and send your item to: Tranita Renee LLC, P.O. Box 2012, Florissant MO 63032, United States. If the item you want to exchange is no longer available we will issue you a refund to your original method of payment.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: Tranita Renee LLC, P.O. Box 2012 Florissant, MO 63032, United States.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $50, you should consider using a trackable shipping service or purchase shipping insurance. We don’t guarantee that we will receive your returned item.

Shipping Info

Shipping Transit Times:

FREE Domestic Shipping on orders $100 & over*             

Standard Domestic Shipping **                                          2-5 Business Days 

Express Domestic Shipping**                                             1-2 Business Days 

International Shipping **                                                     7-20 Business Days

*Orders must total $100 + after all discounts or coupons have been applied to qualify for free shipping.

**All orders placed before 9am CST will be shipped same day (no deliveries on weekends and holidays). Orders placed after hours or on a holiday will be shipped the following business day.

To guarantee that your package is correctly delivered, and you obtain your order within the time frame advertised above, please make sure your address, phone number and email are fully entered and correct. We do not take responsibility for incorrect information. If the package is returned non-deliverable, we will issue a store credit in the form of a Tranita Renee, LLC Gift Card for the price of your item(s) minus the shipping charge.

All orders are processed and shipped Monday-Friday.

Shipping fees are non-refundable for any returned or refused packages.

We ship to all APO/FPO addresses using USPS

If your tracking information indicates your order as delivered and you have not received it, please make a claim with USPS/UPS. Tranita Renee, LLC is not responsible for packages if the tracking states that it has been delivered by the carrier.

If your order contains multiple items and one (or more) of the items are out of stock, we will ship the remainder of your items and refund you for the item(s) not available.

International Shipping

Please Note: International shipments may be subject to import taxes, duties, and customs fees, which are levied once your package reaches the country of destination and are the sole responsibility of the customer. Tranita Renee, LLC cannot predict what your duties, taxes, or cutoff fees may be. Tranita Renee, LLC is not responsible for payment of customs, taxes, and duties. For more information regarding your country’s customs policies please contact your local customs office. Orders that are refused will be charged the original shipping plus return shipping to us, or subject to become a total loss.

Delayed Shipping

Once shipped in the least likely event that your package is delayed. Please contact the shipping carrier. Tranita Renee, LLC is not responsible for delayed packages.

Reserved Shipping Rights

Tranita Renee, LLC reserves the right to limit, refuse and/or cancel customer’s orders made on www.tranitarenee.com at any time due to:

Irregular or excessive returns that indicate "wardrobing."

Irregular or excessive returns history involving, worn, washed, dry cleaned, spot cleaned, altered, damaged, or missing items.

Potential criminal or fraudulent activities.

Have Questions? Contact Us at support@tranitarenee.com

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Size Chart

 

                              APPAREL

 

SIZE

BUST

WAIST

HIP

XS

0

32

24

33

S

1/2

32

25

34

 

3/4

33

26

35

M

5/6

34

27

36

 

7/8

35

28

37

L

9/10

36

29

38

 

11/12

37

30

39

1X

13/14

38

31

40

2X

15/16

40

32

41

3X

17/18

42

33

42